Director, Command Center

📋 Description

• Lead and scale Command Center ops across multiple teams.
• Define priorities and performance expectations.
• Oversee real-time monitoring, dispatch, and incident response.
• Shape scalable operating models and governance.
• Drive readiness, staffing, and planning for growth.
• Collaborate with Product, Safety, Engineering, and Ops.

🎯 Requirements

• 10+ years in operations or safety-critical environments.
• 6+ years leading managers and multi-level teams.
• Risk management in fast-paced ops (NOC/centers).
• Experience scaling orgs and programs in dynamic settings.
• Operationalize new tech in logistics or safety-critical settings.
• Strong exec communication and cross-functional influence.

🎁 Benefits

• Hybrid work environment: in-office 3 days per week.
• Culture of safety, accountability, and collaboration.
• Commitment to inclusion and equal opportunity.