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kpi looker snowflake sql tableau📋 Description
- Lead Care analytics as strategic partner to SVP and leadership.
- Define KPIs and data governance; serve as source of truth.
- Translate datasets into actionable recommendations for leadership.
- Partner with Finance, Workforce Management, and Data Infrastructure.
- Drive efficiency, reduce friction, and improve customer experience.
- Collaborate with Product and Engineering on data streams.
🎯 Requirements
- 8-10+ years in Analytics, BI, or Data Science.
- 4+ years leading analytics teams.
- Strong SQL and data visualization skills (Snowflake, Hex, Looker, Tableau, Sigma).
- Experience presenting to executives and translating data into strategy.
- Experience with customer data: CS, Support ops, CRM.
- Proven ability to solve ambiguous problems and manage priorities.
- Bachelor's degree; Master’s/MBA preferred.
🎁 Benefits
- Pay range: $177,000 – $283,000 USD.
- Hybrid work model with in-person collaboration.
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