Related skills
strategy project management process optimization cross-functional collaboration leadership📋 Description
- Operational Ownership: Run day-to-day ops across functions for client lifecycle.
- Implementation: Lead end-to-end client implementation with CS/Ops/Product/Eng.
- Strategic Escalation: Present data to executive leadership to drive decisions.
- Pilot Strategy & Ops: Lead pilot scoping, implementation, and execution.
- Cross-Functional Collaboration: Collaborate across Product/IT/Ops/Sales/Data to resolve issues.
- Process Optimization: Improve processes to maximize revenue and client satisfaction.
🎯 Requirements
- Experience: 7–10 years in business operations or related strategy roles.
- Collaboration: Able to work across diverse functions with empathy and initiative.
- Cross-Functional Partnership: Experience with client-facing teams and sales.
- Versatility: Operate across commercial and operational workstreams end-to-end.
- Project Management: Strong process design and project management skills.
- Problem-Solving & Adaptability: Proactive problem-solving under pressure.
🎁 Benefits
- Competitive salary and equity package
- Medical, dental and vision insurance coverage
- HSA/FSA
- 401(k) plan with a match up to 4%
- Flexible PTO
- Parental leave and caregiver leave
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