Director, AI & Chatbot

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

nlp prompt engineering apis data governance rag

πŸ“‹ Description

  • Own and scale OKX's conversational AI and bot intelligence globally.
  • Define and implement global bot performance standards and benchmarks.
  • Lead AI/LLM initiatives across Bot Intelligence, Product, and Eng teams.
  • Build high-performing AI-native teams; ensure cross-functional alignment.
  • Improve bot outcomes via data-driven design, annotation, and evaluation.
  • Partner with AI, Product, and Engineering to shape the bot roadmap.

🎯 Requirements

  • 8+ years in Conversational AI, NLP, or LLM systems.
  • Fintech/crypto/trading domain experience preferred.
  • 4+ years in senior leadership of AI/tech teams.
  • Hands-on NLP, prompt engineering, RAG, and model evaluation frameworks.
  • Strong knowledge of backend systems, APIs, and data flows.
  • Fluent English; Mandarin a plus; excellent cross-functional collaboration.

🎁 Benefits

  • Competitive remuneration package (Base salary, yearly bonus & incentive).
  • Meal allowance up to RM 500/month
  • Unlimited transport allowance
  • RM 3,500 training & wellness benefits per annum
  • Convenient workplace (5 minutes walk from MRT TRX)
  • Insurance coverage for employees and dependants
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