Related skills
crm payments salesforce ai zendesk📋 Description
- Build and maintain strong client relationships; ensure satisfaction.
- Identify churn risks; engage customers to drive retention.
- Expand accounts; drive revenue with more products/services.
- Improve processes to enhance CX and team efficiency.
- Drive customer success; meet growth and servicing targets.
- Represent the customer voice to influence internal stakeholders.
🎯 Requirements
- 10+ years in BD/AM/CS with cross-sell focus.
- Experience selling into or managing payments, banks, or travel.
- Deep knowledge of financial services and cross-border payments.
- CRM or sales enablement tools experience (Salesforce/Zendesk).
- Comfortable in dynamic, ambiguous environments.
- Proficiency in English; multilingual a plus.
🎁 Benefits
- Competitive pay, bonuses, equity, and commissions.
- Flexible hybrid work (3 days in office weekly).
- Medical coverage and 24/7 assistance program.
- Role-specific training and learning stipend.
- Team events, bonding, and coworking.
- Inclusive, diverse global environment.
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