Director, Account Management

📋 Description

• Lead a team of 5-7 Account Managers to own, develop accounts, and grow the book
• Report on team metrics (activity and pipeline) and provide forecasting to leadership
• Contribute to company growth and success as a member of the Leadership team
• Collaborate with Field Sales and Customer Success to ensure positive customer growth
• Develop and implement processes to streamline account management and measure team performance
• Foster upselling and retention goals

🎯 Requirements

• 3-5 years relevant industry experience
• Leadership experience required; 3-5 years a plus
• Experience managing a pipeline and forecasting sales
• Renewal and expansion experience preferred
• Excellent written and verbal skills
• Ability to travel