Related skills
fintech cloud infrastructure saas aiπ Description
- Immerse in the tech ecosystem to identify and win startups.
- Own relationships with high-potential accounts as the primary contact.
- Advocate for customers internally, removing roadblocks with support and engineering.
- Drive account growth by maintaining contact and identifying new opportunities.
- Manage and negotiate contract renewals to drive expansion.
- Partner with marketing, product, and customer success for an exceptional experience.
- Translate customer feedback into clear insights for Product and Engineering.
π― Requirements
- 10+ years as account exec/manager for a tech product or as sales/support engineer.
- Cloud infrastructure and AI experience preferred.
- Owner who thrives in ambiguity; can craft strategic plans from scratch.
- Deep expertise in onboarding and success program design and scaling.
- Executive presence; ability to command a room and coordinate internal resources.
- Build exec-level relationships and own the 'voice of the customer' program.
π Benefits
- Cutting-edge cloud/AI tech with strong growth.
- Career development resources and growth opportunities.
- Well-being programs and flexible time off.
- Competitive compensation plus equity and bonuses.
- Inclusive, equal-opportunity employer with a strong culture.
- Remote-friendly roles and flexible work arrangements.
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