Junior Software Engineering Manager

About Dimagi

Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare, is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development.

The Global Technology Division's mission is to lead Dimagi’s technical strategy and ensure quality on our platform. Most of our team members operate in a matrix, where they collaborate with other technical team members and benefit from shared knowledge, experience, and comradery, while also being assigned to a business division to help align technical and business goals.

About the Position

Dimagi is seeking an ambitious candidate with strong operational and process management skills. This position is open to remote employment within India or can be based out of our office in New Delhi. This position will collaborate with team members in the US and may require some of your working hours to overlap with EST working hours.

The work will be challenging, but in the right ways - you'll have an opportunity to quickly dive into and learn from multiple project areas while making a real, positive impact. We are looking for a reliable team member who excels in execution and bringing a team together. The Junior Software Engineering Manager will be responsible for project management guidance, people management, and process improvements to increase the team's effectiveness.

Responsibilities

As a Junior Software Engineering Manager, you will: 

• Perform Scrum Master role to manage agile sprints and work with the team to identify and improve processes continuously 
• Work with our Director of Technology and other stakeholders to help understand the priority of technical asks and drive the engineering roadmap for the assigned areas
• Use project management skills to own the execution of technical deliverables, including ensuring understanding of technical requirements and timelines, management of technical efforts, and proactive communication of status updates and information gaps 
• Manage a team of engineers and technical staff to enable their potential and help shape the growth of the team, while also ensuring timely execution of team deliverables and helping to guide their resourcing
• Collaborate effectively with Director of Technology, Associate Engineering Manager, and Tech Lead to identify internal team initiatives, develop plans for improvement, and lead execution. 
• Oversee effective engineering process execution across the team, such as monthly mobile releases 
• Triage incoming support tickets and drive incident response for high-priority issues
• Execute against established project plans from scoping to delivery, including setting up milestones, monitoring, and tracking team progress and quality, and performing appropriate risk management 

Relevant Skills

At the core of this position, we are looking for smart, capable, and impact-driven individuals. For that reason, please consider the following requirements listed as  general “guidelines” vs. strict qualifications: 

• 2 to 5 years of experience leading software engineering teams or technical staff, including experience in project and process management
• Strong operational, planning, and organizational skills with a proven track record of successfully delivering initiatives on time and with high quality.
• Proven experience in process management and improving team workflows, with practical knowledge of Agile methodologies (Scrum, Kanban, etc) and the ability to adapt and design processes to fit the team’s needs.
• Demonstrated ability to take full ownership of deliverables end-to-end, including accountability for outcomes, proactive escalation of risks, and closing the loop with stakeholders.
• Project management experience with the ability to plan, monitor, and execute initiatives effectively.
• Experience leading, coaching, or mentoring team members, whether as a direct manager or in a leadership capacity, with the ability and interest to grow into full people management responsibilities.
• Fluency in Atlassian tools (Jira, Confluence) and Google Suite tools (Google Docs, Google Sheets)
• Excellent written and verbal communication skills
• Must be eligible to work in India
• (Bonus) Product management or software development experience 
• (Bonus) Enthusiasm about working in Public Health and International Development

We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The gross salary for this position which is affiliated with Dimagi's New Delhi office, is 3,323,956 INR annually.  

The benefits we offer are geared towards having a strong impact on our staff’s well-being. The final Cost-to-Company (CTC ) number will be shared with you if you are offered this position. A few of our key benefits are outlined below:

• 100% employer-sponsored medical insurance covering employees and their families, paired with a generous OPD and mental health allowance

• Health and Fitness allowance

• Air Quality reimbursement to include air purifiers, pollution masks, etc

• Monthly contributions to each employee's EPF account

• 30 days Paid Time Off and Flex-Time

• Home office setup benefit

• Professional Development Benefit 

• Complimentary lunch in the office

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.