Related skills
okta windows jira google workspace macos📋 Description
- Analyze and resolve IT systems issues; diagnose root causes.
- Onboard and offboard employees; provisioning and access control.
- Provision and maintain laptops using MDM; ensure security compliance.
- Administer Okta: lifecycle, SSO (SCIM/SAML/OIDC).
- Support IT systems and apps (Entra ID, MDM, SaaS) for smooth workflows.
- Fully onsite in New York; occasional after-hours support.
🎯 Requirements
- 3+ years in IT Support or IT Operations at a global company.
- 2+ years configuring Windows and macOS endpoints; MDM (Jamf, Intune).
- Lead IT onboarding calls; guide Day 1 setup and access config.
- Basic network troubleshooting (LAN/WAN, patch management).
- Experience with Jira, Jira Service Management (JSM) and Freshworks.
- Identity management with users/groups; hardware procurement.
🎁 Benefits
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 4% 401k company match
- Paid parental leave and vacation
- Free commuter/parking pass
- Free custom meals, lunches and snacks
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