Related skills
okta jira saml oidc scimπ Description
- Analyze and resolve IT system issues; diagnose causes and implement fixes.
- Onboard/offboard staff; provisioning, access control, secure deactivation.
- Provision/configure/maintain laptops via MDM; ensure security.
- Okta administration: lifecycle, SSO (SCIM/SAML/OIDC), group access.
- Administer IT systems/apps (Entra ID, MDM, SaaS) for seamless workflows.
- Diagnose LAN/WAN and conference-room AV issues.
π― Requirements
- 3+ years in IT Support/IT Operations in a global company.
- 2+ years configuring Windows and macOS endpoints with MDM (Jamf, Intune).
- Experience leading IT onboarding calls and guiding new hires through setup and access.
- Basic network troubleshooting experience (LAN/WAN, patch management).
- Experience with Jira and ITSM platforms (JSM, Freshworks).
- Proficient with Google Workspace, Slack, and Jira.
π Benefits
- Competitive base salary, bonus and stock options
- 100% company-paid health insurance for employee and dependents
- Up to 4% 401k company match
- Paid parental leave and paid vacation
- Free commuter/parking pass
- Free meals and snacks
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