Related skills
slack google sheets email support excel data entry📋 Description
- Enter and update parking location data per the data tool.
- Respond to operator inquiries by email, phone, and text.
- Escalate advanced cases with issue notes to seniors/supervisors.
- Collaborate with internal teams on specialized tasks.
- Complete ad hoc tasks; provide process feedback and updates.
🎯 Requirements
- Proficient in Word, Excel, Google Docs/Sheets
- 4+ years online collaboration or high-volume support
- Self-motivated, eager to learn
- Open to feedback and correction
- Thrives under pressure in fast-paced environments
- Strong problem-solving mindset
- Excellent communication and collaboration
- Comfortable supporting distributed teams via email/Slack/video
🎁 Benefits
- Hybrid at Metro Plaza office
- Supplemental private medical insurance
- Gym subsidy
- Meal subsidy
- Competitive salary
- Annual vacation bonus
- Dominican benefits
- Annual base salary bonus
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