Execute outbound touchpoints for high-volume, low-touch customers.
Analyze customer journey data; run experiments to standardize processes.
Configure outbound campaigns.
Create campaign content with the Content team.
Conduct customer interviews and surveys.
Bridge customer education and digital account management; onboarding and conversions.

🎯 Requirements

2+ years in agile SaaS; Growth/RevOps a plus
Experience with Intercom, HubSpot, Customer.io, Braze
SQL experience; data analyses
Builder mindset; programming skills a plus
Excellent English and customer communication
Able to work independently and with teams; proactive
Based in the Czech Republic; visit Prague/Brno twice a month

🎁 Benefits

Full-time in Prague, Brno, or remote from Czechia; visit offices monthly
Flexible working hours
Stock options and profit sharing
Free Multisport card
Pets, kids, and bikes welcome in the office
Epic team buildings and offsites

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