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tableau ai gainsight gong highspot📋 Description
- Lead end-to-end audit of our automated presentation decks. You'll ensure content is current, on-brand, and consistent across decks and Highspot, collaborating cross-functionally to maintain a 'single source of truth' while identifying ways to better use AI to maintain content over time.
- Dive deep into Gong data to analyze customer calls. You will identify emerging business goals (specifically around AI adoption), uncover recurring themes, and compare these insights against our current Matik content to recommend high-impact updates.
- AI Functionality Deep-Dive: Act as the team’s 'AI Scout' by exploring Platform AI capabilities. You will evaluate and build internal use cases for AI Insights, AI Query Builder, and email to streamline our digital success motion.
- Strategic Execution: Identify iterative improvements for existing programs based on product usage data and feedback from the broader Customer Success organization.
- Stakeholder Presentation: Conclude your internship by presenting your findings, AI recommendations, and project impact to Okta leadership and key stakeholders.
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