Related skills
crm account management customer success salesforce saas📋 Description
- Support clients in digital training strategy via 360Learning.
- Lead setup and support for NA clients on launch.
- Ensure contract renewals by coordinating resources.
- Align impact with client objectives.
- Collaborate with NA Account Team.
- Develop processes and reporting for one-to-many support.
🎯 Requirements
- 1-1.5 yrs in SaaS Customer Success.
- Experience managing 100+ SMB clients.
- Proactive client management.
- Results-driven culture preference.
- Data-driven communication (written & oral).
- Interest in digital education and e-learning.
🎁 Benefits
- Compensation includes base, variable pay, and equity.
- Health insurance from day one. RRSP matching.
- Unlimited PTO, sick leave, and holidays.
- Remote-first with flexible hours.
- Diversity, Equity & Inclusion with ERGs; CSR.
- Culture-first environment with ongoing development.
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