Related skills
crm account management onboarding upsell📋 Description
- Own the relationship, adoption, and success from onboarding to renewal
- Consult with customers to understand goals and confirm value/ROI
- Onboard new customers with focus on time to value
- Be multi-threaded across teams and execs via emails, health-checks, QBRs
- Proactively monitor feature usage and health scores to drive retention
- Bridge between customer, product, and support to manage tickets
🎯 Requirements
- 1+ years in Sales or Sales Development or Customer Success
- Manage a high volume of customers
- Subject-matter expert in demos, training, and value delivery
- Act as advisor to ensure adoption across multiple champions
- Partner with Account Executives to grow revenue across teams
- Strong communicator with attention to detail
🎁 Benefits
- Extensive health, dental, vision, 401k and commuter benefits
- Open vacation policy with flexible time off
- Three months of fully-paid parental leave
- Generous stock options
- Regular team outings and activities
- Flexible working hours and location
🛃 Visa sponsorship
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!