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reporting campaigns qa segmentation gainsight📋 Description
- Build and execute digital CS campaigns in Gainsight (email, journeys, CTAs, timelines, webinars)
- Onboard, adopt, drive feature usage, monitor risk signals, renewal readiness
- Manage campaign calendars for consistent, predictable execution
- Create and adapt customer-facing content with approved messaging
- Configure campaigns, rules, and audience logic in Gainsight
- Track performance and identify optimizations
🎯 Requirements
- 1–3 years in CS, CS Ops, Marketing Ops, or digital campaigns
- Strong written English and customer-facing comms
- High attention to detail; comfortable with systems and rules
- Able to manage multiple campaigns with deadlines
- Gainsight experience preferred, not required
- Demonstrates strong platform-learning capability
🎁 Benefits
- Hybrid model with flexible in-office and remote work
- Monthly All Hands company meetings
- Continued learning and development opportunities
- Regular executive leadership AMA sessions
- Continuous feedback culture for growth
- Company-sponsored volunteer hours
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