Global HR Shared Services Coordinator (8-month Fixed-Term Contract)

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

We are in the market for a Global HR Shared Services Coordinator join our team on a 8-month FTC basis as we continue to build and scale our HR Shared Services.

As Global HRSS Coordinator, you will have a versatile and engaging work stream ranging from a key focus on Talent coordination activities such as scheduling interviews, conducting new hire onboarding and raising IT tickets, conducting reference and background checks. There will also be a broader HR processing and coordination element to this role which will encompass activities such as documenting new and changed processes in relation to talent coordination and broader HR services such as global policy management, raising Jira tickets for new and extended contractors and contingent workers.

This role is a hybrid role based in Cape Town to support the continuous build and ongoing operations for our Global HR Shared Services.

What you will do

Talent Administration Coordination

• Partner with the Senior Business Partner to schedule interviews, log new hire onboarding tickets, conduct reference and background checks, document processes, update job descriptions and job posts, execute employer brand building initiatives.

• Be the point of contact for new hires during the new hire onboarding cycle.

• Partner internally with service desk, payroll and facilities to meet new hire onboarding deadlines.

• Assist with campus recruiting.

• Develop relationships with external recruiting partners for short-term contract hiring.

• Assist with global process development when required.

HR Processing and Coordination

• Serve as the key administrator for the centralized case management tool by allocating work from the central que into team region specific queues.

• Administer and execute tasks with regards to the broader HR life cycle support items, such as queries from DigiCert University, Policy Updates and communication, Contract and Contingent worker Jira tickets for new hires and extensions.

• Capture and or Quality assure information captured onto ADP (HR Database).

• Rotate and support overflow on (global talent coordinator work for your peers).

• Support new shared service item integrations from the business through discussion, development and adherence to new processes.

• Monthly payroll submissions by respective cut-off dates.

• Serve as a point of compliance for all work affected from within the Shared Services Centre.

• Assist on Benefit administration activities and associated vendor engagement.

• Assist with global HRSSC projects when required.

• Include job summary / description of the role.

What you will have

• Matric Certificate (essential requirement) & Tertiary qualification (advantageous)

• 3+ years of talent acquisition coordination and/or HR operational or HR Shared Services administration experience.

• Strong passion for talent administration and detail-orientation.

• Resiliency, creativity, independent thinking, trustworthiness, solution-orientation, team player, and a passion for talent acquisition and shared services.

• Tool Experience: LinkedIn Recruiter, Greenhouse, Greenhouse Onboarding, ADP HRIS, JIRA & Case Management tool administration and build (advantageous).

Benefits

• Provident Fund

• Medical Aid + Gap Cover

• Employee Assistance Program

• Gym Reimbursement

• Life Insurance

• Disability Insurance

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