Related skills
github jira confluence google workspace macos📋 Description
- Provide Tier 1/2 IT support for a remote Mac workforce.
- Manage user accounts, SSO, and app integrations (G Workspace, Office 365).
- Administer Kandji MDM and Bitdefender for device security.
- Troubleshoot hardware, software, VPN (OpenVPN), and cloud issues.
- Document SOPs for IT systems and user support.
- Monitor logs/alerts and manage IAM across platforms.
- Collaborate with InfoSec, Sales, Eng; support tooling and training.
🎯 Requirements
- 2+ years IT support or systems administration in Mac-only, remote-first environment.
- Hands-on with Google Workspaces admin console and SSO; Office 365.
- Experience with Zoom, Jira, Confluence, and GitHub access/permissions.
- Familiar with SOC 2 Type 2, ISO 27001, PCI DSS compliance.
- Experience assisting with security questionnaires for sales enablement.
- Strong IAM knowledge; excellent written and verbal communication; self-starter.
🎁 Benefits
- Medical, dental, vision benefits.
- 401(k) with match; unlimited PTO; parental leave.
- WFH monthly stipend for co-working spaces.
- Offices in NYC/SF; optional in-person days.
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