Related skills
cloud etl sql jira confluence📋 Description
- Quickly learn the functional aspects of Aera’s product line
- Work on customer issues with QA, App Development, Engineering, and Product
- Gather information systematically and perform root-cause analysis
- Communicate status of issues and project items; own ticket lifecycle
- Respect defined SLAs with each customer
- Develop knowledge base articles for internal and external users
🎯 Requirements
- 2-4 years experience; BS in technical field or equivalent
- Log analysis and performance troubleshooting
- Experience with SQL, REST API, SSO, Unix, Cloud
- Knowledge of SQL and DB performance optimization
- Familiar with Zendesk, JIRA, Confluence
- ETL and data-warehouse concepts experience
🎁 Benefits
- Medical coverage through Regina Maria network
- 25 paid leave days per year
- Online courses via Udemy
- People manager development programs
- Flexible working environment
- Fully stocked office kitchen with snacks and beverages
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