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analytics data onboarding retention ai📋 Description
- Use AI to produce quality content. Write reusable prompts and skills for docs to meet Ably’s standards.
- Understand how developers experience Ably. Empathize with workflows and improve onboarding and adoption.
- Use data to drive decisions. Monitor usage to identify risk and expansion opportunities.
- Design automated onboarding and engagement programs. Onboarding sequences, in-app messages, and emails; iterate with AI.
- Drive activation, adoption, and retention. Track funnels and run nurture experiments.
- Improve self-service experience end-to-end. Identify friction and fix with cross-team collaboration.
🎯 Requirements
- A technical background to engage with developers.
- Experience in product-led growth, DevRel or technical marketing in self-serve SaaS.
- Strong analytical mindset with product usage data and tools.
- Experience using AI to accelerate research, experimentation, and analysis.
- Genuine empathy for developers and understanding of great developer experience.
- Proactive, self-directed approach and strong cross-functional collaboration.
🎁 Benefits
- Remote-first, flexible work; UK hub in London for in-person meetups.
- Equity via EMI share options.
- 28 days annual leave plus a birthday day off.
- Enhanced parental leave and wellbeing benefits.
- Home workstation budget and learning budget; 5% L&D time.
- Private healthcare with BUPA and life assurance.
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