Risk & Settlement Support Jr Analyst

With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.

We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀

Visithttps://www.deuna.com/to learn more about us!

We are looking for a Jr Risk & Settlement Support Analyst, an analytical and detail-oriented candidate with a strong interest in digital payments and risk management. You will be responsible for ensuring the continuity of the night settlement process, making sure transactions flow seamlessly, while supporting the Risk team with targeted analyses. If you have basic knowledge of SQL, e-commerce, and are eager to grow in the fintech sector, this role is for you!

Key Responsibilities

Operational Settlement

- Execute and validate reconciliation and batch processes.

- Check transaction status in the database (captured, refunding, etc.) and ensure readiness for settlement.

- Monitor PSP/bank confirmations and errors, logging and escalating incidents.

- Prepare and deliver clear handover reports.

- Manage file uploads and maintain updated internal logs.

- Support automation initiatives to reduce repetitive tasks.

Risk & Continuous Improvement

- Follow up on off-hours alerts (suspicious retries, fraud signals).

- Analyze logs and databases to detect anomalies.

- Suggest improvements for monitoring flows, dashboards, and alerts.

- Close critical tasks delegated by the Risk team.

Technical Skills

- Basic SQL for queries and validations.

- Familiarity with reconciliation and settlement flows.

- Understanding of e-commerce, payment gateways, and fraud tools (Sift, Cybersource desirable).

- Proficiency with collaborative tools such as Google Sheets, Notion, Slack, Zendesk, or Jira.

Soft Skills

- Strong attention to detail and data accuracy.

- Ability to work independently and responsibly.

- Analytical mindset and continuous improvement focus.

- Effective communication.

- Proactivity to resolve incidents using available documentation.

What will you find when you join DEUNA?

- A multicultural team distributed throughout LATAM

- Dynamism, agility and constant innovation

- Being part of a high-impact solution for an entire region

- The best tools and technology to operate

- Being part of the startup culture.

- We are in full expansion!

Benefits:

Vacations and additional PTO 🏝️

Remote work from anywhere💻

Economic support for health insurance, internet and cell phone line📱