Product Lead - Payments

With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.

We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀

Visithttps://www.deuna.com/to learn more about us!

Responsibilities:

- Deeply engage with clients and stakeholders to identify requirements, define product features in a fine-grained and technical approach to work closely with development teams to get those products in the hands of our merchants.

- Translate product’s strategy into detailed requirements for prototype construction and final product development

- Client Interaction and Support: Provide excellent client support, manage expectations, and maintain strong relationships with clients, ensuring their needs are met.

- Support engineering team to solve deep technical problems, build innovative solutions, and to ensure that customer satisfaction goals are met on time.Help define the e-commerce plugins product vision, roadmap, and strategy.

- Lead cross-functional teams to coordinate product development, releases, and performance trackingEnsure that backlog and prioritization is aligned with the client pipeline and company strategy.

- Deeply engage with the engineering and QA team to align that the development and automation testing are meeting the acceptance criteria

Qualifications:

- Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI.

- Detailed understand of how different sort of payments work (Credits cards, Bank based, Pix) across LatAm ex: Mexico, Colombia, Ecuador etc.

- Capability to read and understand API payment connectivity specifications and translate that into requirements for the engineering team.

- Technical in nature, with the capacity to understand JSON, Webhooks.

- Familiar with tools such as Google sheets, JIRA.

- Understanding of Scrum and willing to write clear user stories and acceptance criteria.

- Understands and drives priorities.

- Advanced in English.

- +3 YOE working on integrating payments.

What will you find when you join DEUNA?

- A multicultural team distributed throughout LATAM

- Dynamism, agility and constant innovation

- Being part of a high-impact solution for an entire region

- The best tools and technology to operate

- Being part of the startup culture.

- We are in full expansion!

Benefits:

Vacations and additional PTO 🏝️

Remote work from anywhere💻

Economic support for health insurance, internet and cell phone line📱