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google workspace connectwise jira service desk beyondtrust workspace one📋 Description
- Provide onsite technical support for hardware, software, and network for Mexico peers.
- Manage onboarding and offboarding of IT equipment.
- Install, configure, and maintain desktops, laptops, printers, peripherals, and AV equipment.
- Respond promptly to IT tickets and resolve issues to ensure user satisfaction.
- Maintain infrastructure with IT team: servers, networks, and software systems.
- Perform regular maintenance: updates, patches, and backups for security and stability.
🎯 Requirements
- 3+ years IT support and desktop/help desk experience.
- Airwatch/Workspace One MDM proficiency.
- Google Workspace and Trend AV antivirus.
- BeyondTrust privileged access management.
- Remote desktop tools; ConnectWise and Jira Service Desk.
- Multi-OS provisioning/re-imaging: Windows, Linux, MacOS, ChromeOS, iOS, Android.
🎁 Benefits
- Exciting work with global IT team.
- Career advancement opportunities.
- Collaborative work environment.
- Competitive pay and benefits.
- Unlimited discretionary time off.
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