Related skills
macos windows 10 sccm office 365 casper📋 Description
- Provide client IT support by answering, logging, and troubleshooting incidents.
- Develop relationships through outstanding client service.
- Monitor hardware performance and diagnose system issues.
- Install and replace hardware components (RAM, disks).
- Set up configurations and OS image deployment.
- Troubleshoot software and OS related problems.
🎯 Requirements
- Tertiary qualification in a relevant field.
- Minimum 1 year of desktop support or IT service experience.
- Experience with Windows 10, macOS, and Office 365.
- Knowledge of hardware installation and OS deployment.
- Familiarity with ITSM tools for tracking and routing tickets.
- Strong customer service and communication skills.
- Experience with VPN (Cisco AnyConnect) and security tools is a plus.
🎁 Benefits
- Team-oriented culture with ongoing training.
- Competitive benefits package.
- Opportunity for growth and professional development.
- Supportive, growth-oriented environment.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!