Related skills
vpn identity and access management intune exchange zscaler📋 Description
- Provide remote L2 support for VDI, O365/Exchange, identity/access, printers, and mobility.
- Administer Intune for device management and compliance; install and troubleshoot standard and non-standard apps.
- Provision devices across Windows, mobile, virtual, and physical form factors; ensure patching and endpoint security.
- Collaborate with IT teams for escalations; document issues and SOPs; 24x7 shift rotation.
🎯 Requirements
- 8+ years in desktop or end-user support, with remote troubleshooting.
- Strong knowledge of AD, VDI, O365, Exchange, IAM, networking, and firewalls.
- Experience with device management tools and application deployment.
- Familiarity with printer and mobility device support.
- Relevant certifications (e.g., Microsoft Modern Desktop).
- Ready to work 24x7 shift rotation.
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