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security hardware servicenow servers peripherals📋 Description
- Perform system admin, troubleshooting for user tickets/outages.
- Support and maintain COTS and custom apps; install/configure/troubleshoot.
- Analyze, evaluate, and test software/hardware for client issues.
- Support planning, installation, security, and decommissioning of facilities.
- Mitigate identified security issues.
- Research and troubleshoot issues; document tickets; escalate if unresolved.
🎯 Requirements
- Active Secret security clearance.
- Associate degree or equivalent experience.
- ServiceNow ticketing: create, update, close tickets.
- Tier 1/2 technical support for hardware/software.
- Excellent attention to detail.
- Strong working knowledge of computer terms.
🎁 Benefits
- M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits
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