Related skills
ms office security itil active directory ms project📋 Description
- Daily client interface and issue triage
- Represent IntelliDyne in client engagements
- Resolve hardware, software, or connection issues
- Support desktop and laptop users; fix MS Office, Adobe, Roxio
- Provide user training and education
- Manage backups and data restoration during upgrades
🎯 Requirements
- DOD 8570 IAT Level II/III cert (Security+ CE)
- Bachelor's + 4 yrs or HS + 8 yrs tech support
- 4+ yrs enterprise experience (gov/commercial)
- Active DOD Public Trust or higher
- Proficient with MS Office and MS Project
- Imaging workstations; basic AD/Network; ITIL v4; Remedy preferred
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