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ms office servicenow active directory ms project imaging📋 Description
- Daily client interface
- Represent IntelliDyne in client engagements
- Address hardware, software or connection issues
- Support desktop and laptop users; fix MS Office, Adobe, Roxio apps
- Resolve problems through user education and direct assistance
- Assist with backup, recovery and data restoration during upgrades
🎯 Requirements
- DOD 8570 IAT Level II or III certification (e.g., Security+ CE)
- Bachelor's Degree with 4 years tech support or HS with 8 years
- Minimum 4 years enterprise experience in government or commercial envs
- Active DOD Public Trust or higher
- Familiar with MS Office and MS Project; workstation imaging
- Preferred: ITIL Foundations v4; Remedy/ServiceNow or other ticketing software
🎁 Benefits
- Inclusive and supportive work environment
- Competitive compensation package
- Professional growth through trainings and certifications
- Medical, dental, vision, 401(k) with company match
- Flexible PTO and holidays, parental/military/shutdown leave
- Wellness and commuter benefits; flexible work options
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