Deliver outstanding customer service through accurate transactions and account support.
Monitor online deposits for potential fraud while ensuring compliance.
Conduct deposit reviews and audits; analyze data and report findings.
Perform third-party vendor due diligence to ensure security and reliability.
Bridge between teams; collaborate to resolve issues and streamline communication.
Update account disclosures and procedures to reflect evolving laws.

🎯 Requirements

1+ year of banking or financial services experience.
Proficiency in Excel and basic computer technologies.
Stay organized and manage details with accuracy.
Solve problems with curiosity and data-backed answers.
Work independently with minimal supervision.
Communicate with empathy and de-escalate customer concerns.

🎁 Benefits

Award-Winning Remote Culture
Remote Flexibility to work from home
Health and dental coverage
401(k) match
PTO and paid holidays
Monthly WFH reimbursement

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