Deployment Specialist - Toronto/Ontario, Canada 9am PT - 6pm PT Shift

📋 Description

• The Support Services Specialist will assist and perform in activation and configuration of ChargePoint Networked charging stations to new and returning station owners.
• The candidate will interact directly with Sales, internal and external customers, O&M partners, Owner Support, and the Services team.
• The Candidate must maintain excellent communications with customers, Sales Rep and Services team to assure timely and efficient completion of implementations, issue resolution, and handoff.
• Oversee the install, activation, and validation of new charging stations.
• They should have a desire to learn new skills including technical skills.
• Must be able to speak/read/write in French, manage multiple customers, and track/report status.

🎯 Requirements

• Demonstrated ability to manage multiple related projects to support Services objectives
• Liaise with external partners, internal stakeholders and management
• Good time management, multitasking and stress management to ensure tasks are completed on time
• Strong teamwork and leadership to motivate groups to meet deadlines
• Excellent communication (written, verbal, interpersonal) and interpersonal skills
• Fluent in the French/French Canadian language (verbal and written)
• Self-motivated, decisive, adaptable to change and competing demands