Operate across strategic accounts, providing technical depth on complex engagements
Own the technical direction and success of customer accounts and deployments
Translate customer pain points into product direction: scope requirements, define solutions, and drive implementation
Build product extensions and integrations using Cognition’s APIs and platform primitives
Architect and maintain complex enterprise deployments
Handle escalated technical issues requiring deep debugging or architectural judgment

🎯 Requirements

Strong engineering foundation
Have operated cross-functionally—whether at a startup wearing multiple hats or by driving product/commercial thinking at a larger company
Have a track record of pursuing excellence at high levels, in any domain
Proficiency in Python, TypeScript, or similar; comfort navigating unfamiliar codebases
Experience scoping and shipping features in collaboration with product and engineering teams

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