Related skills
jira agile ccaas atlassian prince ii📋 Description
- Understanding and documenting customer requirements
- Estimating and validating the effort to deliver projects
- Agreeing the Ways of Working with customers
- Running regular governance meetings
- Ensuring clear and accurate project reporting
- Delivering projects per the agreed SOW and plan
🎯 Requirements
- Excellent communication skills
- CCaaS experience, preferably GenesysCloud
- Prepare clear documentation to team standards
- Prince II and AGILE project management methodologies, preferably certified
- Strong interpersonal skills to manage customer and partner organisations
- Have delivered more than 3 successful projects
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