Related skills
crm relationship management salesforce google sheets customer serviceπ Description
- Guiding newly onboarded restaurant partners during their first 56 days
- Educate partners on Deliveroo tools and best practices
- Manage onboarding and handle challenging situations with empathy
- Prioritize call list, schedule follow-ups, log outcomes
- Use tools to drive efficiencies through proper documentation
- Build trust and relationships to ensure partner success
π― Requirements
- Education (BSc/BA in business or related field)
- Experience (up to 2 years in commercial/account management roles)
- Relationship management / customer service experience
- Excellent communication
- Comfortable with trying new processes and able to charter new ones
- Proficient understanding and usage of Salesforce, Google Sheets, Admin, Restaurant Hub and other tools
π Benefits
- Benefits vary by country, including healthcare and well-being
- Pensions and parental leave options
- Generous annual leave allowances
- Time off to support a charitable cause of your choice
- Benefits are country-specific; ask your recruiter for details
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