New Partner Experience Agent

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

crm relationship management salesforce google sheets customer service

πŸ“‹ Description

  • Guiding newly onboarded restaurant partners during their first 56 days
  • Educate partners on Deliveroo tools and best practices
  • Manage onboarding and handle challenging situations with empathy
  • Prioritize call list, schedule follow-ups, log outcomes
  • Use tools to drive efficiencies through proper documentation
  • Build trust and relationships to ensure partner success

🎯 Requirements

  • Education (BSc/BA in business or related field)
  • Experience (up to 2 years in commercial/account management roles)
  • Relationship management / customer service experience
  • Excellent communication
  • Comfortable with trying new processes and able to charter new ones
  • Proficient understanding and usage of Salesforce, Google Sheets, Admin, Restaurant Hub and other tools

🎁 Benefits

  • Benefits vary by country, including healthcare and well-being
  • Pensions and parental leave options
  • Generous annual leave allowances
  • Time off to support a charitable cause of your choice
  • Benefits are country-specific; ask your recruiter for details
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