Monitor mobile messaging delivery performance and issue resolution.
Support carrier investigations to resolve delivery issues.
Ensure messaging programs comply with global regulations.
Collaborate with Deliverability, Product, and Engineering on delivery improvements.
Provide guidance on content patterns to improve deliverability.

🎯 Requirements

Strong knowledge of mobile messaging deliverability.
Experience with SMS, RCS, and WhatsApp messaging.
Familiarity with GDPR, CAN-SPAM, and CTIA guidelines.
Ability to interpret carrier error codes and delivery receipts.
Analytical problem solving and proactive issue resolution.
Clear communication and mentorship skills.

🎁 Benefits

Flexible hours and remote-friendly with Bloomreach hubs.
Virtual-first with multiple hubs across three continents.
5 paid volunteering days per year.
Employee Assistance Program with counselors.
Calm subscription for sleep and meditation.
DisConnect days: extra day off each quarter.

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