Technical Support Engineer II

Added
14 days ago
Location
Type
Full time
Salary
Salary not provided

Related skills

.net cloud infrastructure networking sql relational databases

📋 Description

  • Provide post-sale technical support to customers and partners
  • Assess and document reported customer issues
  • Formulate and communicate resolution plans
  • Gather necessary information and resources
  • Investigate and reproduce case scenarios
  • Provide clear customer responses and document corrective actions

🎯 Requirements

  • 1-2 years of relevant technical support experience
  • IT and system administration
  • Networking, data transport and encryption
  • Cloud infrastructure and virtualization
  • Security concepts and methodologies
  • Relational databases, SQL; .NET applications bonus

🎁 Benefits

  • Troubleshooting and problem deconstruction
  • Strong English communication
  • Work across diverse, international teams
  • Multilingual communication a plus
  • Competitive salaries and bonus program
  • Healthcare, retirement matching, life insurance, paid holidays
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