Technical Support Engineer II

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

.net cloud infrastructure networking sql virtualization

📋 Description

  • Provide post-sale technical support to customers and partners
  • Assess and document reported customer issues
  • Formulate and communicate resolution plans
  • Gather necessary information and resources
  • Investigate and reproduce case scenarios
  • Provide clear customer responses and document corrective actions

🎯 Requirements

  • 1-2 years in technical support or equivalent
  • IT and System Administration
  • Networking and data transport and encryption
  • Cloud infrastructure and virtualization
  • Security concepts and methodologies
  • SQL proficiency; .NET bonus

🎁 Benefits

  • Competitive salaries
  • Meaningful bonus program
  • Healthcare insurance
  • Pension/retirement matching
  • Life insurance
  • Paid time off and holidays
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