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azure powershell linux aws windows serverπ Description
- Serve as a technical expert for Privilege Access products.
- Be the trusted advisor to ensure deployment success and issue resolution.
- Monitor customer health and report results to regional teams.
- Deliver remote services including configuration, onboarding, and training.
- Resolve high-priority issues impacting service delivery.
- Track bugs/releases/vulnerabilities and advocate for roadmap.
π― Requirements
- 4+ years in similar Customer Success/Sales Eng roles.
- Knowledge of apps/infrastructure used in large orgs with PAM.
- Experience with PAM solutions (CyberArk, BeyondTrust) is a plus.
- Experience leading large, cross-silo tech projects.
- Strong written and verbal communication; explain complex ops to tech teams.
- Able to document current/proposed operational procedures clearly.
π Benefits
- Competitive salaries with bonus program.
- Healthcare insurance.
- Pension/retirement matching.
- Life insurance.
- Employee assistance program.
- Paid time off and company holidays.
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