Senior Customer Success Engineer - DC

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

cybersecurity cloud architecture integration iam

๐Ÿ“‹ Description

  • Partner with regional CSMs to drive customer value.
  • Provide technical guidance on architecture and integrations.
  • Collaborate on success plans and executive reviews.
  • Unblock support cases with Eng/PM/Support liaison.
  • Lead deep-dive sessions and troubleshooting with customers.
  • Prioritize regional work; assist with escalations.

๐ŸŽฏ Requirements

  • 8+ years in customer-facing technical roles (SE, TAM, CS engineering, or PS).
  • Bachelor's degree in STEM or equivalent.
  • Strong ability to explain complex concepts clearly.
  • Preferred: hands-on cybersecurity IAM/PAM experience.
  • Excellent collaboration across Sales, CS, and Product teams.
  • Ability to prioritize in fast-paced environments and drive outcomes.

๐ŸŽ Benefits

  • Competitive salary and meaningful bonus program.
  • Comprehensive benefits: healthcare and retirement matching.
  • Life insurance and employee assistance program.
  • Generous paid time off and company holidays.
  • Equal opportunity employer with inclusive culture.
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