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account management customer success renewals onboarding cyberark📋 Description
- Own day-to-day management of assigned customer accounts.
- Advocate for clients and be a product specialist.
- Deliver remote onboarding, installation, and training.
- Monitor health and coordinate renewals and expansions.
- Escalate issues and align with cross-functional teams.
- Develop relationships that drive retention and advocacy.
🎯 Requirements
- BA/BS degree preferred or equivalent experience
- 4+ years in a similar customer-facing role
- Knowledgeable in privilege access management and cybersecurity
- Experience with PAM solutions (CyberArk, BeyondTrust, Thycotic) a plus
- Comfortable engaging with multi-divisional, multi-geographical clients
🎁 Benefits
- Competitive salaries and bonus program.
- Excellent healthcare benefits.
- Pension/retirement matching.
- Life insurance and employee assistance program.
- Time off plans and paid holidays.
- Meaningful work and career progression.
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