Related skills
cybersecurity cyberark privilege access management beyondtrust thycotic📋 Description
- Be the client advocate and product expert for assigned customers
- Develop scalable methods for communicating best practices to customers
- Identify at-risk accounts and escalate as needed
- Deliver remote services including installation, onboarding, and training
- Monitor customer health and share results with regional teams
- Drive renewals and expansions with sales and renewals teams
🎯 Requirements
- BA/BS degree preferred or equivalent experience
- 4+ years in a similar Customer Success/Support role
- Knowledgeable in Privilege Access Management and cybersecurity
- Experience with CyberArk, BeyondTrust, Thycotic, etc. is a plus
- Comfortable interfacing with complex multi-divisional clients (director level)
🎁 Benefits
- Competitive salaries and a meaningful bonus program
- Comprehensive healthcare and retirement matching
- Life insurance, employee assistance, and time-off plans
- Paid company holidays
- Equal opportunity employer and fair workplace
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