Customer Success Manager - Mid Atlantic

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

cybersecurity renewals onboarding cyberark beyondtrust

πŸ“‹ Description

  • Be the client advocate and product expert for assigned customers
  • Develop scalable methods for communicating best practices
  • Identify at-risk accounts and escalate as needed
  • Deliver remote services: installation, onboarding, and training
  • Collaborate with services, support, and regional sales for onboarding
  • Monitor customer health and report results to regional teams

🎯 Requirements

  • BA/BS degree preferred or equivalent experience
  • 4+ years in a similar role
  • Knowledgeable in privilege access management and cybersecurity
  • Experience with CyberArk, BeyondTrust, Thycotic, etc.
  • Comfortable interfacing with multi-divisional, multi-geographical clients at director level

🎁 Benefits

  • Competitive salaries and a meaningful bonus program
  • Excellent benefits including healthcare insurance and retirement matching
  • Life insurance and employee assistance program
  • Time off plans and paid company holidays
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