Related skills
data analysis saas google sheets google workspace operations📋 Description
- Coordinate milestones for cohort launches and closes.
- Maintain operational trackers and reminders to meet timelines.
- Diagnose and resolve student account linking issues.
- Review rosters and notify partners of required actions.
- Monitor tickets and dashboards for issue visibility.
- Provide partner training on Coursera Admin tools.
🎯 Requirements
- 4-5+ years in operations, program coordination, or related roles.
- Partner-facing or customer-facing experience in SaaS/tech.
- Ability to manage multiple workflows and drive tasks to completion.
- Experience triaging support requests with cross-functional teams.
- Strong knowledge of Google Workspace and Google Sheets; dashboards.
- Data analysis to identify discrepancies and next steps.
🎁 Benefits
- Global, distributed team; work from home, hub, or coworking.
- Virtual hiring and onboarding; start from anywhere.
- Equal opportunity employer; accommodations available.
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