Head of Digital Lifecyle (Growth)

\u003ch2\u003e\u003cstrong\u003eMeet DeepL\u003c/strong\u003e\u003c/h2\u003e\u003cp style=\"min-height:1.5em\"\u003eDeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.\u003c/p\u003e\u003cp style=\"min-height:1.5em\"\u003eOur goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.\u003c/p\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhat sets us apart\u003c/strong\u003e\u003c/h2\u003e\u003cp style=\"min-height:1.5em\"\u003eWhat sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on \u003ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/linkedin-com-company-deepl/\"\u003eLinkedIn\u003c/a\u003e,\u003ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.instagram.com/deeplhq/\"\u003e \u003c/a\u003e Instagram and our\u003ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.deepl.com/en/blog\"\u003e Blog\u003c/a\u003e.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eMeet the team behind this journey\u003c/strong\u003e\u003c/h2\u003e\u003cp style=\"min-height:1.5em\"\u003eWe’re hiring a \u003cstrong\u003eHead of Digital Lifecycle (Growth)\u003c/strong\u003e to own and optimize the entire user lifecycle - from acquisition and activation through monetization, engagement, and retention. You’ll lead a lifecycle growth strategy across multiple customer journeys (self-serve, prosumer, and enterprise), with full ownership of funnel performance, experimentation, and cross-functional execution.\u003c/p\u003e\u003cp style=\"min-height:1.5em\"\u003eThis role requires a deeply analytical, product-minded growth leader who can identify the highest-leverage opportunities across the lifecycle and rapidly scale what works. You'll partner closely with Product, Marketing, Data Science, Sales, and Engineering to build scalable, data-driven growth engines that support DeepL’s international user base.\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eYour responsibilities\u003c/strong\u003e\u003c/h2\u003e\u003cul style=\"min-height:1.5em\"\u003eli\u003e\u003cp style=\"min-height:1.5em\"\u003eOwn and execute DeepL’s end-to-end digital lifecycle strategy across self-serve and enterprise segments\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eDrive activation, onboarding, engagement, monetization, and retention across the full customer journey\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eBuild and optimize funnel conversion from sign-up to paid, upsell, and expansion; own lifecycle KPIs\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eDesign and implement high-impact lifecycle experiments to accelerate user and revenue growth\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003ePartner with Product and Engineering to launch product-led onboarding, nudges, and in-product growth loops\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eUse data and segmentation to deliver personalized, regionally relevant journeys at scale\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eLead monetization and expansion initiatives that increase ARR and customer lifetime value\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eOwn lifecycle tooling and experimentation stack (e.g., Braze, Segment, Mixpanel, etc)\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eWork cross-functionally with Product, Marketing, Sales, and Data to align lifecycle efforts with GTM strategy\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eHire, lead, and develop a high-performing growth team; foster a culture of testing, speed, and user focus\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eQualities we look for\u003c/strong\u003e\u003c/h2\u003e\u003cul style=\"min-height:1.5em\"\u003eli\u003e\u003cp style=\"min-height:1.5em\"\u003eExtensive experience in growth, product, or marketing roles at high-growth tech companies in a leadership capacity.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eProven track record of designing and executing high-impact lifecycle programs in a SaaS or digital product environment.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eExperience identifying and scaling effective growth loops, referral programs, and self-serve monetization strategies. Deep knowledge of the alignment with lifecycle marketing, paid acquisition, and in-product journeys.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eDeep expertise in marketing automation, customer journey mapping, and multi-channel orchestration.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eStrong analytical skills; fluency in customer segmentation, KPIs (e.g., CAC, LTV, churn), and campaign measurement.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eComfortable working with cross-functional teams including product managers, engineers, and data scientists and data analysts.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eExperience with tools like HubSpot, Braze, Customer.io, Salesforce, and/or Looker is a plus.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eStrategic thinker with a bias towards action.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eExcellent communication and stakeholder management skills.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003eInternational experience or working with multi-languages highly desirable.\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWhat we offer\u003c/strong\u003e\u003c/h2\u003e\u003cul style=\"min-height:1.5em\"\u003eli\u003e\u003cp style=\"min-height:1.5em\"\u003cstrong\u003eDiverse and internationally distributed team\u003c/strong\u003e: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003cstrong\u003eOpen communication, regular feedback\u003c/strong\u003e: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003cstrong\u003eHybrid work, flexible hours\u003c/strong\u003e: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003cstrong\u003eRegular in-person team events\u003c/strong\u003e: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003cstrong\u003eMonthly full-day hacking sessions\u003e: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003cstrong\u003e30 days of annual leave\u003c/strong\u003e: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003cstrong\u003eCompetitive benefits\u003c/strong\u003e: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"min-height:1.5em\"\u003e\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eIf this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!\u003c/p\u003e\u003ch2\u003e\u003cstrong\u003eWe are an equal opportunity employer\u003c/strong\u003e\u003c/h2\u003e\u003cp style=\"min-height:1.5em\"\u003eYou are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.\u003c/p\u003e