Related skills
integrations saas stakeholder management apis data handling📋 Description
- Understand customer ecosystems, priorities, and goals to foster trust.
- Be a Trusted Advisor with data-driven reviews to demonstrate value.
- Build trust with senior decision-makers for strategic alignment.
- Onboard with internal teams to align processes and ensure early success.
- Promote product adoption and help stakeholders realize value.
- Leverage workflows, APIs, and integrations to assist with implementation.
🎯 Requirements
- 4+ years in customer success or account management.
- Experience with SaaS platforms or AI-driven solutions.
- Understanding of workflows, APIs, integrations, and data handling.
- Experience helping customers integrate solutions into their products/workflows.
- Strong presentation, verbal and written communication.
- Business fluency in Japanese and English is required.
🎁 Benefits
- Diverse and international team with 90+ nationalities.
- Hybrid work with in-office twice a week.
- Regular in-person team events.
- Monthly Hack Fridays for side projects.
- 20 days of annual leave.
- Virtual Shares and competitive benefits.
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