Related skills
slack okta zapier windows macos📋 Description
- Lead, coach, and mentor a team of IT Support Engineers.
- Manage onboarding, skills development, and performance within the team.
- Foster an employee-first culture focused on responsiveness and improvement.
- Escalation point for challenging technical issues and complex requests.
- Provide hands-on Tier 2/3 support for macOS and Windows.
- Design, implement automation with Zapier, Okta Workflows, Slack Workflows.
🎯 Requirements
- IAM with Okta, Entra ID, JumpCloud; SSO.
- Troubleshoot macOS and Windows desktops.
- Automation workflows with Zapier, Okta Workflows, Slack.
- Familiar with Jira Service Management and Slack.
- APIs, integrations, and automation concepts.
- Dashboard reporting, metrics, and operational analysis.
🎁 Benefits
- Stock grant opportunities dependent on role and location.
- Additional perks and country-based benefits.
- Remote work flexibility with optional WeWork access.
- Equal-opportunity employer with accommodations on request.
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