Related skills
b2b saas french program management project management onboarding📋 Description
- Onboard/offboard customers across low/medium-touch journeys
- Support teammates with escalations and daily questions on Deel processes/products
- Lead complex projects and drive process/product improvements
- Set up customers for success by becoming Deel product expert
- Problem-solve client issues and advocate for their success
- Suggest onboarding improvements; lead initiatives and automation projects
🎯 Requirements
- Fluent level of French and English
- 3+ years onboarding/integration/program manager experience
- Experience managing a complex B2B SaaS product and becoming product expert
- Creative problem-solving with tools at your disposal
- Excellent written and presentation communication
- Demonstrated understanding of project management principles and ability to lead projects to completion
🎁 Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
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