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data analysis marketplace compliance onboarding stakeholder management📋 Description
- Manage escalations and review process for dealer behaviour using our ticketing system.
- Support initiatives to reduce Dealer-lead cancellations.
- Complete onboarding for new Dealers, ensuring T&Cs and Code of Conduct compliance.
- Make policy-based sanctioning decisions using established frameworks, including bans.
- Fulfil any other reasonable duties as required.
🎯 Requirements
- Love supporting customers and frontline operations teams.
- Balance commercial awareness with compliance.
- Analytical, able to spot data trends and drive recommendations.
- Interest or experience in marketplace environments.
- Ability to manage multiple tasks and adapt quickly.
- Comfortable liaising with stakeholders from Specialist to C-Suite.
🎁 Benefits
- Great work-life balance with 9am to 5:30pm shifts.
- Sea-fronted office with social events, massages and snacks.
- Work from home 1 day per week.
- Stock options to share in Motorway’s growth.
- Pension scheme with NEST.
- Comprehensive health insurance through BUPA.
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