Related skills
compliance onboarding stakeholder management governance📋 Description
- Manage escalations and our review process via ticketing for dealer behaviour; document outcomes.
- Support initiatives to reduce dealer-lead cancellations.
- Complete onboarding for new Dealers, ensuring compliance with T&Cs and Code of Conduct.
- Make well-informed, framework-based sanctioning decisions, including possible bans from the Motorway platform.
- Fulfil other reasonable duties as required.
🎯 Requirements
- You love supporting customers and frontline operations teams.
- Balance commercial awareness with compliance in decisions.
- Analytical approach; spot trends in data and drive recommendations.
- Interest or experience in working in a Marketplace environment.
- Ability to manage multiple tasks in a fast-paced environment.
- Excellent communication and writing; comfortable liaising with stakeholders.
🎁 Benefits
- Great work-life balance with standard shifts 9am-5:30pm.
- Sea-fronted office with social events, massages and snacks.
- Work-from-home 1 day per week.
- Stock options to share in Motorway growth.
- Pension scheme with NEST.
- Opt-in health insurance through BUPA.
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