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crm salesforce promotions cross-functional collaboration pricing📋 Description
- Central intake for pricing exceptions, promotion questions, and complex order scenarios.
- Interface Sales, Finance, and Customer Service to translate field needs.
- Apply playbooks and guardrails to resolve 80-90% of requests without escalation.
- Package exceptions with Finance approval, including context and documentation.
- Close the loop with field — communicate next steps, timelines, and outcomes.
- Promotion & Compliance navigation: go-to resource for field promotions and terms.
🎯 Requirements
- 2+ years in Sales Ops or Revenue Ops (biotech/pharma preferred)
- Experience with Salesforce or CRM systems
- Strong cross-functional collaboration across Sales, Finance, and Success
- Exceptional attention to detail and documented resolution
- Ability to operate with urgency without sacrificing accuracy
- Experience with deal desks, exception management, or order ops (preferred)
🎁 Benefits
- Competitive compensation with base salary and annual bonus
- Flexible PTO, holidays, and parental leave
- Generous benefits: healthcare, HSA, 401k match, life and disability insurance
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