Deal Desk Analyst (6 Month Fixed-Term)

📋 Description

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• Manage end-to-end quoting for new business, renewals, and amendments with Salesforce CPQ.
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• Own Salesforce and Zendesk queue; triage and escalate Q2C requests.
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• Reduce wait times; resolve tickets within defined SLAs.
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• Partner with Finance and Legal to handle non-standard terms and inefficiencies.
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• Standardize deal workflows and escalation in Salesforce.
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• Ensure deals follow price books, discount thresholds, and compliance.
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🎯 Requirements

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• 5+ years in Deal Desk, Sales Ops, or Rev Ops with quoting ownership.
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• Advanced Salesforce CPQ skills; configure products/bundles; price rules.
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• Balance velocity with pricing, discounts, and compliance.
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• Clear communicator; authorized to work in the US; no visa sponsorship.
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• Background in SaaS or Legal Tech; cross-functional GTM support.
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• Detail-oriented; manage high volume with accuracy.
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🎁 Benefits

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• Hourly rate: $52.88–$67.30.
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• Health, dental, and vision plans.
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• Paid company and federal holidays.
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• Monthly home internet reimbursement.
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• Hardware choice (Mac or PC) and desk setup.
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• Volunteer hours: 4 paid hours per quarter.
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